FAQ
Frequently Asked Questions
Payments
Q: Can I make payment arrangements?
A: Yes. Please contact Human Resources and ask for the Subrogation Division to set up payment plan.
Q: How can I make my payments once the payment arrangements have been made?
A: Either mail the payment or bring to 400 E. Main Street, 3rd Floor in person.
Q: I'm making my monthly payments, but I still receive a bill from the City demanding payment in full be made within 30 days?
A: If you are making monthly payments, the bill is for your information to keep you apprised of your account status and amounts due.
Q: Why do I have to pay the City if I'm already making payments to the San Joaquin County Office of Revenue and Recovery?
A: If you are already making payments on the account through the Office of Revenue and Recovery, you do not need to make payments directly to the City. However, you are responsible for making sure the payments made to the Office of Revenue and Recovery include the charges from the City.
Judgments
Q: My driver's license has been suspended due to this judgment – how do I get it reinstated?
A: Pay the judgment and post judgment interest in full. If payment is made in certified funds, a suspension rescission will be forwarded to the Department of Motor Vehicles.
Please note, these agencies generally have their own requirements to reinstate a license, often described in the suspension letter you received from them.
Q: What if I cannot pay it in full?
A: You may contact the Court where the judgment was entered and file a Motion for Time Payments. The DMV does not allow us to informally agree to a payment schedule – they require a Court order. For assistance, contact the Small Claims Advisor at the appropriate court. The phone number for the Small Claims Advisor at the San Joaquin County Superior Court or go to the San Joaquin County Superior Court website list under External Links below.
For assistance, contact the Small Claims Advisor at the appropriate court or go to the San Joaquin County Superior Court website list under External Links below.
Q: I am an escrow Company. How do I get a demand letter?
A: Fax your request for a demand letter to Human Resources (Attn: Subrogation Division). The demand letter is generally provided by fax within two business days.
Property Damage
Q: Who do I contact if I have damaged City property and want to obtain a bill for the repair?
A: Please call Human Resources and ask for the Subrogation Division. If you can provide us with the law enforcement report number or a copy of traffic collision report, we may be able to expedite the billing process.
Q: Can I make payment arrangements?
A: In most cases, we can start you on a payment plan immediately.
DUI Cost Recovery
Q: What is DUI Emergency Response Cost Recovery?
A: California Government Code Section 53150 - 53158 allows public agencies to collect fees for reimbursement of costs for an appropriate emergency response to an alcohol/drug related traffic incident.
Q: Why are the defendants not informed of cost recovery fees by the criminal courts?
A: DUI cost recovery is a civil matter and separate from criminal court proceedings.
Q: Why are cost recovery fees required, if court fines have already been paid?
A: Court ordered fines and/or penalties are imposed by criminal court jurisdictions and collected by county municipalities. The City of Los Angeles bills Stockton Police Department Cost Recovery fees, which are collected separately from the Court ordered sanctions.
External Links
San Joaquin County Superior Court - Contact number for Small Claims: (209) 468-2949
This City of Stockton web page last reviewed on --- 8/24/2017