Billing Information

The City of Stockton provides monthly billing services for the combined utilities of water, sewer, stormwater to locations in our water service area.



Billing dates and associated delinquent dates are determined by property location and meter reading schedule based on geographical areas. All meters in an area are read at approximately the same time each month, and accounts are then billed.

City utility bills are due 18 days from the bill date and delinquent if not paid within 25 days of the bill date. Postmark date will not be considered proof of payment.

  • Any charges that remain unpaid after 25 days will be assessed a 10% penalty for the first month and 1% per month for each additional month charges remain unpaid.
  • If a bill becomes delinquent, water service at the location may be terminated. (SMC 13.16.270)


Final/Closing Bills

When a customer requests to close a utility account, a service person will be sent on the date requested to read the meter and turn off the water service. A final or closing bill will be sent to the customer approximately 3 weeks after the closing date.


If the customer has opened another account at a different location in the City of Stockton service area, every attempt will be made to apply any charges due or credit refunds from the final bill to the new account.


If the customer has not opened a new City of Stockton utility account and is due a credit refund, the check should be mailed to the forwarding address provided by the customer approximately 4-6 weeks following the final bill date.

For more about utility bills, accounts, and charges, please refer to the Municipal Utilities Department's Water Fees and Regulations in the City Fee Schedule or call Utility Billing Customer Service during business hours.



External Links

There are currently no external links.

This City of Stockton web page last reviewed on --- 4/6/2023